Sanaassad Clothing is committed to providing a smooth, reliable, and timely delivery experience for all customers across Pakistan. This Shipping Policy explains how we process, dispatch, and deliver your orders. By placing an order with us, you agree to the terms mentioned in this policy.
Order Processing Time
Once an order is placed, it is carefully processed by our team before dispatch. Orders are usually processed within a short time after confirmation. We ensure that each product is properly checked, packed, and prepared for shipment so that it reaches you in the best possible condition.
Delivery Timeframe
We deliver all orders across Pakistan within 5 to 7 working days. Delivery time may vary slightly depending on your location, courier service availability, and external factors such as weather conditions or public holidays. While we always aim to deliver within the estimated timeframe, minor delays may occasionally occur due to circumstances beyond our control.
Shipping Charges
A standard shipping fee of Rs. 200 is applied to all orders across Pakistan. However, we offer free delivery on all orders above Rs. 10,000. This allows our customers to enjoy additional savings when purchasing higher-value orders. All applicable shipping charges are clearly shown at the time of checkout.
Delivery Coverage
Sanaassad Clothing delivers to all major cities and regions across Pakistan through reliable courier services. We ensure that customers from both urban and rural areas can access our products without difficulty. Delivery availability may depend on courier service coverage in specific remote locations.
Cash on Delivery (COD)
We offer Cash on Delivery as a secure and convenient payment method for our customers. This means you can pay for your order at the time of delivery. Customers are requested to ensure that the correct amount is available at the time of receiving their parcel to avoid any inconvenience.
Open Parcel Facility
To ensure transparency and customer satisfaction, we provide an Open Parcel option. This allows customers to check their parcel before making payment at the time of delivery. You can verify the product to ensure that it matches your order and is in proper condition before accepting it.
Delivery Delays
Although we work with trusted courier services, there may be delays due to unforeseen circumstances such as courier issues, weather conditions, strikes, or public holidays. In such cases, we will try our best to assist and keep you updated about your order status.
Customer Responsibility
Customers are responsible for providing accurate and complete shipping information at the time of order placement. Sanaassad Clothing will not be responsible for delays or failed deliveries caused by incorrect addresses, wrong contact numbers, or unavailability of the customer at the time of delivery.
Contact for Shipping Support
If you have any questions or concerns regarding your order or delivery, you can contact us anytime at:
Email: sanaassad.com@gmail.com
Phone: +92 313 7268033
Our team is always available to assist you and ensure a smooth shopping experience.